Ironworks Studios is a Covid-secure venue and we are following government guidance to provide the safest live performance experience for you. Take a look at the information below to see what we’re doing to keep you, our artists and our staff safe.

 

Your booking

Contactless Tickets

You can download your E-ticket when you purchase online. These do not need to be printed but can be scanned from any smart device. So make sure you have enough juice on your phone/tablet/smart device when you come. Your E-ticket will be sent to your email address on completion of the booking process (check your junk if you can’t see it).

Distanced Seating & Capacity in the Auditorium

Performances are held in accordance with the government’s current ‘guidelines’. Should government guidelines change before your show, we’ll notify you by email of your options available.

Exchanges and Credit

If you cannot attend the performance because you have to isolate, just let us know and we’ll be happy to transfer your ticket to be used for one of our future shows.

Show Cancellations

You can purchase our tickets with confidence, safe in the knowledge that if we have to cancel a show due to Covid-restrictions we will happily refund you, credit your account, or exchange your ticket for a rescheduled date. Please note Booking and Charity Contribution fees are non-refundable.

Your Visit

Face Coverings Required

To keep our performers, staff and customers safe, we ask that you please wear a face covering while moving around the venue.

Sanitising Stations

We have sanitising stations positioned all around the building. See it, squirt it, rub it.

Cashless Payments

We’ve gone cashless! We take all the usual credit cards.

Fancy A Drink?

Our bars are cashless too! QR codes on every table allow you to book thru a simple web app – no downloads required.

QR Codes

When you get to our venue, there’ll be lots of QR codes up and about so that you and your whole party can scan in using the NHS app.

Ventilated Auditorium

All our public spaces will be ventilated with fresh, un-recycled, Brighton air. During breaks in the performances air-conditioning and ventilation will be boosted !

Regular Cleaning

We have an enhanced and rigorous cleaning system in our building to make sure you are as safe as possible during your visit.